Hundreds of healthcare organizations throughout the United States choose Decision Critical to support their education strategies because:
Our Solutions Were Developed By and For Healthcare Professionals
Our LMS was not an afterthought to sell more content. We developed our web-based application from the ground up specifically for healthcare. We know the unique nuances of healthcare and what the requirements of an LMS are in a healthcare environment because healthcare is our sole focus. All of our systems support the way nursing professionals work, rather than have them change the way they work to suit the technology.
Our Demonstrated Value
An existing Decision Critical client is realizing a savings of over $500,000 per year by using Critical Educator™.
Our Commitment to Service Excellence
The differentiator that we are most proud of is that we have not lost a client in the six years that we have been in business. Every client has renewed their contracts. This 100% retention rate is a direct result of our outstanding client service. Our reference account list and client list are the same and we encourage you to contact and talk to any of our clients. No company is going to say otherwise. But we walk our talk.
Our Research and Development Focus
Decision Critical places a very high value on research and development (R&D) for both new products and enhancements and improvements of our existing solutions. Overall we devote over 50% of our technical and development staff to R&D. Our goal is not just to stay ahead of our competitors, but to develop solutions that are a generation ahead of our own current offerings.
Our Business is Content Independent
Our business is delivering and tracking education, not providing content. This gives nurse educators the freedom to select best-of-breed content using the development tools they're most comfortable with – whether that be a simple PowerPoint® presentation or multi-media content developed with a high-end authoring tool.
Our Customers Can Focus On Their Core Business
Yours is a healthcare organization, not an IT organization. Our Application Service Provider (ASP) model eliminates the cost and complexity of buying, maintaining and upgrading computer hardware and software – or hiring an army of computer programmers to keep everything running smoothly.
To achieve the savings and exceptional service experienced by our existing customers, contact us at (800) 794-1770 or by email at moreinfo@decisioncritical.com.
