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About Us: The Management

Kenneth W. Dion RN, MSN/MBA, Founder and CEO, has over 30 years of service to the healthcare industry and has always maintained a focus on influencing the quality of patient care.  Kenneth's wide-ranging experiences as a firefighter/paramedic, emergency room nurse, healthcare IT consultant, healthcare management educator and entrepreneur have all served to deepen his understanding of the regulatory, educational, employment and budgetary challenges facing today's healthcare organizations.

Before founding Decision Critical, Kenneth was account executive for the flagship client of Houston-based healthcare and IT consultancy Insource Management Group' (IMG), where he led a $10 million project implementing the healthcare industry's first high-availability clinical data repository in 1998.

Kenneth's passion and dedication to his profession have led to numerous awards, including The National Student Nurses’ Association’s Honorary Member Award, The University of Central Florida’s Professional Achievement Award for the College of Health and Public Affairs, the Florida Nurses' Association's "Nurses Who Made a Difference" award, the Austin Business Journal's Healthcare Hero award, induction into the Blue Ridge Institute for services to the non-profit sector and Sigma Theta Tau the International Nursing Honor Society.  He is currently the sits on the Board of Trustees of the Foundation of the National Student Nurses’ Association serving as Treasurer.

David Mehok, MBA, Chief Financial Officer, brings significant financial management expertise to Decision Critical. As a Director with Dell Computer Corporation, David is intimately familiar with all aspects of financial and cash management.  His position at Dell has afforded him the opportunity to develop relationships in international technology markets.  He is a recognized expert in the area of pricing model development.  Prior to joining Dell, David was an equity analyst in the investment banking industry.

Richard Fletcher, MBA, Vice President of Operations, is a results-oriented leader whose 16 years of professional experience spans multiple disciplines including eBusiness, operations, marketing, process and productivity improvement and sales.

Prior to joining Decision Critical, Richard worked for the 3M Company in the Communication Markets division where he most recently held the position of Six Sigma Black Belt.  During his tenure at 3M he was instrumental in leading the development of the divisional global eBusiness strategy, including the launch and management of Intranet, Internet and Extranet programs.  Richard brings to Decision Critical an outstanding customer focus, a wealth of eBusiness experience and a strong process-based approach.

Eric Brierley, MCP, CIW, Vice President of Information Technology, is known as a technical expert who listens to customers, speaks their language and is committed to providing computer-based solutions to meet their specific needs.

His experience, developed over 28 years, spans sales, sales support, product development, systems design, technical management and training.  During his 12 years with Digital Equipment Corporation (DEC), Eric was part of the team that built and supported "All-in-1", DEC's integrated office automation business decision support application.  Eric received several Digital Excellence awards recognizing his superior job performance based on metrics and peer review. 

Emma J. Tuel, Vice President of Client Relations, is a successful business professional with a background in management, business operations and customer relationship management.

Prior to joining Decision Critical, Emma worked with IBM where she managed the strategic relationship for IBM’s Software Group with Fortune 500 companies.  During her seven year tenure at IBM she worked with many Fortune 500 accounts. Emma worked in several management positions for Utilicorp United, Inc. in Kansas City before joining IBM.  Emma brings to Decision Critical a wealth of management experience and significant industry relationships.

Amanda LeBlanc, Director of Marketing, has over 14 years in healthcare and technology marketing and communications experience.  Amanda is charged with building awareness and growth of the Decision Critical brand and its products through strategic development and execution of marketing campaigns, programs and communications.  In her role, she is responsible for messaging, branding, collateral, web marketing, advertising, and product launch activities. 

Prior to joining Decision Critical, Amanda served as the Marketing Director for Healthlink Incorporated.  Amanda’s experience includes corporate communications, public relations, branding and positioning, sales tool development and support, market research, event planning and promotional materials. 

 

Board of Advisors

Decision Critical is additionally supported strategically by the wealth of experience and expertise of these individuals in industry and academia:

Lloyd Arrow
E-Commerce Business Development Director, Microsoft Corporation

Diane Mancino, EdD, RN, CAE
Executive Director, National Student Nurses' Association

Beth Ulrich, RN, PhD
Vice President and Senior Editor, NurseWeek Publishing

Betty Skaggs, RN, PhD
Director of Learning Center, College of Nursing, University of Texas at Austin

What customers are saying

"What impresses us about Decision Critical, and why we continue to trust them with the delivery and tracking of our employees' continuing professional education, is their commitment to technical excellence and superior customer service.  They treat us as a valued customer, listen to what we have to say and work with us to solve challenges.  Decision Critical is a company we know we can rely on."

~ Carole Guinane

Former VP for Applied Business Science and Education & Training

MedCath Corporation

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Our Upcoming Events

National Association for Healthcare Quality (NAHQ)

33rd Annual Education Conference

September 14 - 17, 2008

Phoenix, AZ

Booth #405

>>View All DCI Events Here<<